Refund Policy

Introduction

This Refund Policy outlines the conditions and procedures for refunds at SOLVARINTHO. Your satisfaction is our priority, and we strive to ensure a transparent and fair refund process.

Eligibility for Refunds

Refunds are eligible under the following circumstances:

• Products delivered in a defective or damaged condition.
• Incorrect item sent compared to the order placed.
• Non-receipt of product within the specified delivery timeframe.

Refund Process

To request a refund, please follow these steps:

• Contact our customer support team via email at [email protected] with your order details.
• Provide photographic evidence of the defect or error, if applicable.
• Our team will evaluate your request and respond within 5 business days.

Refund Timeline

Once approved, refunds are processed promptly. The timeline for funds to reflect in your account is as follows:

• Credit card payments: 5-10 business days.
• Bank transfers: 7-14 business days.
• Other payment methods: 5-10 business days.

Exclusions

Please note that the following are not eligible for refunds:

• Change of mind after shipment.
• Products with signs of use or tampering.
• Items stated as non-refundable at the time of purchase.

Contact Us

If you have any questions about our Refund Policy, please contact us at [email protected] or call us at (555) 123-4567.

Thank you for choosing SOLVARINTHO. We appreciate your business and are committed to providing the best possible service.